Customers can reach the airline’s call centre at the toll-free number 1-300-22-1388 for local callers or +6082-537 555 for international callers.

An inquiry box is also available via the ‘Contact Us’ section on the website.

Payments can be made via Visa, Mastercard or online banking (FPX), with credit card processing fees applicable.

For travel journeys on or before Jan 13, 2026, tickets should continue to be purchased through the MASWings website at www.maswings.com.my.

For travel on or after Jan 14, 2026, tickets must be purchased through AirBorneo’s website.

Job seekers can also explore and apply for employment opportunities with the airline website at https://airborneo.com/en.